This update addresses CEC Operation, HDMI 1.4 improvements, a Lens-shift direction of the ceiling mode, smoothness of the Color management adjustment, and improve the 2D to 3D (and 3D to 2D) mode switching View the DLA-X7 & DLA-X9 update procedure Download the DLA-X7 & DLA-X9 update file (zip format) DLA-HD350BU firmware update. Installing ASIO and DSD drivers to a freeware PC-Music player foobar2000 for Windows, DSD64 and 128 files can be reproduced as well. Those drivers and install manual are available at download sites in CEC. Download Usb2.0 Video Capture for Windows to uSB driver.
Standard LiMited Warranty (U.S.A. only)
This VisionMaster color monitor is warranted by IIYAMA North America (INA) to be free from defects in material and workmanship for the period specified in the below chart from the date of purchase. 'Defects in material and workmanship' are defined as any condition which limits the product's performance such that its operation is not within the published specifications enclosed with this warranty statement.
During the warranty period, and upon proof of purchase, this product will be repaired or replaced, at our option, without charge for either parts or labor,provided the purchaser adheres to certain return authorization procedures and guidelines. This limited warranty does not cover damage occurring after you purchase the monitor in shipping or in storage or that caused by abuse, accident, disaster, misuse, mishandling, mispackaging or shipping, improper, installation, unauthorized repair or modification, or failure to follow the manufacturer's instruction with respect to the proper handling, operation, installation, service and maintenance of the monitor.NEVER open the monitor cabinet. Do not open the monitor housing under any circumstances. By opening the monitor housing you will expose yourself to high voltage and possible severe electrical shocks and void all warranties.
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Product | Warranty Period |
CRT monitors | 3 years (parts/labor after purchased date) |
LCD monitors | 3 years (parts/labor after purchased date) |
Refurbished /discontinued | 90 days after purchased date |
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Return Authorization
A Return Authorization Number(RMA#) must be obtained from Iiyama North America prior to returning the unit.Please call us for a Return Authorization Number.
Shipping Costs
The purchaser shall bear all shipping, packing and insurance costs to the INA Authorized Repair Center.INA will pay for return freight and insurance to customer. Warranty repair product may be returned in any suitable packaging. Product returned under DOA must be in orginal packaging and contain all accessories. A minimum of $30.00 will be charged on any product that is not received in the original package unless otherwise authorized.
Warranty Repair Period
After repair, the product is warranted for 60 days or for the period remaining on the original warranty, whichever is greater
Dead-On-Arrival (DOA) Policy
INA DOA policy is part of this limited warranty. If this product experiences a major failure within 30 days of the purchase date, INA will replace the defective unit immediately if a replacement product is available in inventory. INA will pay freight both ways on any product classified as DOA. A 'major failure' is defined as any condition which contributes to the product's inability to produce a display on the CRT when the monitor is interfaced to a compatible graphic controller. All products described as DOA will be checked upon receipt. A minimum of $35.00 set-up fee may be charged for any product described as DOA that is not received in that condition.DOA products may be returned for credit if written authorization is provided by an Officer of Iiyama North America.
Warranty Exclusions
Due to the nature of the DiamondtronTM NF CRT, in rare cases, a misalignment of the aperture grille may happen by the shock or vibration caused during transportation. If a black vertical line appears on the screen, apply a light shock to the side of the monitor with your hand. If the problem persists, follow theprocedure below.
Display a full white picture and inspect the problem area.
Display a high-white picture that covers the problem area to shoot a strong electron beam. Leave itfor a while, until the problem disappears.
Recycle or Disposal Information
If you have any questions about recycle or disposal of your monitor, please call Customer Service 215-470-1603.
Display monitors contain harmful substances. Therefore, users of the display monitor have duties to recycle their monitors.
Warranty Registration (U.S.A only)
Please complete the warranty registration card enclosed with the monitor or fill out and submit the form below. We recommend that you complete the card and mail it back to us. However, return of this form is voluntary and failure to do so does not affect this standard warranty coverage as long as proof of purchase is provided.
Call 215-470-1603.